How the consensus around state intervention eroded over time
It took the crisis of the 1930s for business, academic and political elites to come together in favor of a more active government in social and economic matters. Only the state could protect businesses and individuals against the risks that came with the more volatile Fordist economy. But starting in the 1970s, the aspirations for individual emancipation together with the influence of conservative economists gave rise to a new context more adverse to state intervention.
How bureaucracy reached the point of irrelevance
For a long time, citizens had to make do with low-quality state interventions because that was the price to pay for large-scale affordability. But eventually the state bureaucracy’s pyramid model became less effective: the 1970s economic crisis and tax revolts caused fiscal revenues to dwindle and costs to skyrocket. Performance went down, fueling anger and populism in the process. Sacrificing quality for scale made less and less sense.
READ ABOUT how bureaucracy long was the preferred form of organization
DISCOVER HOW the complexity of public services fuels today's populism
How state intervention can be reinvented
Many liberal politicians have tried to reinvent state intervention. But as they explored new forms of public management, they ultimately failed to convince the middle class. Individuals in developed countries have grown even more unsatisfied. It is now time for the bureaucratic ‘cathedral’ of state intervention to be replaced by a networked organizational model. Only a new consensus based on an alliance with the multitude of users can provide high-quality service at scale.
FIND OUT how a new generation of liberal politicians envisioned better public services
READ ABOUT the new model of state intervention in the Entrepreneurial Age
All related readings
Jerry Wurf Memorial Lecture on Employment and Welfare (Olof Palme, 1984). Link
Speech to the Fabian Society on Public Services (Tony Blair, 2003). Link
Privatized Keynesianism: An Unacknowledged Policy Regime (Colin Crouch, 2009). Link
Government as a Platform (Tim O’Reilly, 2010). Link
Hayek, Friedman, and the Illusions of Conservative Economics (Robert M. Solow, 2011). Link
What Steve Jobs Understood That Our Politicians Don’t (Matt Bai, 2011). Link
Obamacare Failure Is a Threat to Liberalism (Franklin Foer, 2013). Link
Capitalism’s Secret Love Affair With Bureaucracy (David Graeber, 2015). Link
Networks and the Nature of the Firm (Tim O’Reilly, 2015). Link
Enough With This Basic Income Bullshit (2016). Link
The Lesson of Trump and Brexit: A Society Too Complex For Its People Risks Everything (John Harris, 2017). Link